Payment Policy
Welcome to Corumunie!
Effective Date: January 8, 2025
Thank you for choosing Corumunie for your premium home decor needs. This Payment Policy outlines the payment methods, security measures, and related terms for purchases made through our website, www.corumunie.com. Please review this policy carefully before making a purchase.
Contact Information
For any questions or concerns regarding our Payment Policy, please contact us:
Hotline: (614) 476-6639
Address: 4347 Thornapple Cir W, Columbus, Ohio
Email: info@corumunie.com
Website: www.corumunie.com
1. Accepted Payment Methods
We accept the following payment methods:
Credit/Debit Cards: Visa, MasterCard, American Express, Discover
Digital Wallets: PayPal, Apple Pay, Google Pay
Other Methods: Bank transfers (available for bulk or special orders; please contact us for details)
All payments must be made in USD.
2. Payment Process
2.1 Online Checkout
When placing an order on our website:
Select your desired items and proceed to checkout.
Enter your billing and shipping information accurately.
Choose your preferred payment method.
Complete the transaction by following the on-screen instructions.
Upon successful payment, you will receive an order confirmation email with your order details.
2.2 Payment Authorization
For credit/debit card payments, a temporary authorization hold may be placed on your account at the time of purchase. This hold will be released upon successful transaction completion.
3. Payment Security
3.1 Secure Transactions
We prioritize the security of your payment information by using:
SSL Encryption: Ensures all data transmitted during checkout is securely encrypted.
PCI Compliance: Adheres to industry standards for secure payment processing.
3.2 Fraud Prevention
To protect against fraudulent transactions, we may:
Verify your billing information with your payment provider.
Request additional identification for high-value orders.
Corumunie reserves the right to cancel any order that appears suspicious or fraudulent.
4. Billing Information
4.1 Accuracy
Customers are responsible for providing accurate billing and contact information during checkout. Orders with incomplete or incorrect information may be delayed or canceled.
4.2 Changes to Billing Details
To update billing details after placing an order, please contact us immediately at info@corumunie.com or (614) 476-6639.
5. Payment Issues
5.1 Failed Transactions
If your payment fails:
Verify that your payment information is accurate.
Ensure sufficient funds are available in your account.
Contact your bank or payment provider for assistance.
If the issue persists, reach out to our customer support team for help.
5.2 Duplicate Charges
If you notice duplicate charges on your account, please contact us immediately. We will investigate and resolve the issue promptly.
6. Refunds
Refunds are processed in accordance with our Refund and Return Policy. Refunds will be issued to the original payment method within 7-10 business days after approval.
7. Taxes and Fees
7.1 Sales Tax
Applicable sales tax will be calculated at checkout based on your shipping address.
7.2 Additional Fees
Customers are responsible for any additional fees imposed by their payment provider, such as foreign transaction fees.
8. Bulk or Special Orders
For bulk purchases or special orders requiring alternative payment arrangements, please contact us at info@corumunie.com.
9. Changes to This Policy
Corumunie reserves the right to update this Payment Policy at any time. Changes will be posted on our website, and the effective date will be updated accordingly.
Thank you for shopping with Corumunie. For more details about our payment terms, please visit our website at www.corumunie.com.