Refund and Return Policy

Welcome to Corumunie!

Effective Date: January 8, 2025

At Corumunie, we are committed to ensuring customer satisfaction with every purchase of our premium home decor products. This Refund and Return Policy outlines the conditions and procedures for returns, exchanges, and refunds. Please read this policy carefully before making a purchase.

Contact Information

For any inquiries about our Refund and Return Policy, please contact us:

1. Returns

1.1 Eligibility for Returns

We accept returns for products that meet the following conditions:

  • The return is initiated within 30 days of the delivery date.

  • The product is unused, in its original condition, and includes all original packaging and tags.

  • Proof of purchase (receipt or order confirmation) is provided.

1.2 Non-Returnable Items

The following items are not eligible for returns:

  • Customized or personalized products

  • Items marked as “final sale”

  • Gift cards

1.3 How to Initiate a Return

To start a return, please:

  1. Contact us at info@corumunie.com or call (614) 476-6639.

  2. Provide your order number, a description of the issue, and any relevant photos (if applicable).

  3. Our customer support team will provide you with instructions and a return authorization number (RAN).

2. Refunds

2.1 Refund Eligibility

Refunds are issued under the following conditions:

  • The returned item has been received and inspected by our team.

  • The item is deemed to be in its original condition.

2.2 Refund Method

Refunds will be processed to the original payment method within 7-10 business days of receiving the returned item. Please note:

  • Shipping fees are non-refundable unless the return is due to an error on our part (e.g., wrong or defective item).

  • If your refund is delayed, contact your bank or payment provider for updates.

3. Exchanges

3.1 Eligibility for Exchanges

Exchanges are available for items that meet the return criteria and are:

  • Damaged or defective upon arrival

  • Incorrectly shipped (wrong size, color, or product)

3.2 How to Request an Exchange

To request an exchange, please:

  1. Contact us at info@corumunie.com or call (614) 476-6639.

  2. Provide details about the issue and the item you wish to exchange.

  3. Once approved, we will ship the replacement item at no additional cost.

4. Damaged or Defective Items

If your product arrives damaged or defective:

  • Notify us within 7 days of receiving the item.

  • Provide photos and a detailed description of the damage.

  • We will arrange for a replacement or refund at no additional cost to you.

5. Shipping Costs for Returns

  • Customers are responsible for return shipping costs unless the return is due to an error on our part.

  • We recommend using a trackable shipping service or purchasing shipping insurance for high-value items.

  • Corumunie is not responsible for lost or damaged return shipments.

6. Final Sale Items

Items marked as “final sale” are not eligible for returns, refunds, or exchanges. Please review product descriptions carefully before making a purchase.

7. Changes to This Policy

Corumunie reserves the right to update this Refund and Return Policy at any time. Any changes will be posted on our website, and the effective date will be updated accordingly.

Thank you for choosing Corumunie for your luxury home decor needs. For more details or assistance, please visit our website at www.corumunie.com.

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